Frequently Asked Questions

Language and Regional Settings
When copying data between Business Central and external systems (e.g Excel) it is important to ensure your Language and Regional Settings line up to avoid i...
Tue, 24 Nov, 2020 at 3:55 PM
Refresh Power BI Reports - Login details for OData Data Sources
Power BI Desktop Connect to Data Feed – Web Services   Obtain User’s Web Service Access Key from BC to use as password for connection from Power BI des...
Tue, 7 Dec, 2021 at 9:10 AM
Microsoft Dynamics 365 Business Central Mobile App Installation Guide
Go to the App Store (iOS) or Google Play Store (Android), search for Microsoft Dynamics 365 Business Central. Google Play Store: https://play.google.com...
Mon, 20 Dec, 2021 at 10:26 AM
Jet Error: The Jet Activation Token Is Corrupt
Overview When starting Excel, an error can be displayed: Complete text of error message is: The Jet activation token is corrupt.  Please reactivate yo...
Tue, 21 Dec, 2021 at 3:04 PM
Jet Error: Provider Cannot Be Found. It May Not Be Properly Installed
Overview When using the Jet Excel add-in with SQL Server 2012 or higher, and testing the connection to either a NAV SQL data source or a SQL data source, ...
Tue, 21 Dec, 2021 at 3:24 PM
Close Fiscal Year
Go to Accounting Periods, click close year, and confirm. Close inventory period (If the company uses inventory) Go to Chart of Accounts, Run Close Income...
Thu, 24 Feb, 2022 at 9:02 PM
Can I re-open a fiscal year to post corrections?
BC does not allow you to reopen a fiscal year. While the year has not been closed, it does allow you to re-open a period within the year. But once that year...
Thu, 26 May, 2022 at 1:47 PM
Limit increase on number series
Clients receive an error indicating that they have reached their limit on sales invoices/sales shipments/purchase invoices/purchase receipts etc.  Incre...
Mon, 5 Sep, 2022 at 2:22 PM